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Stock Availability

As each Baby Grand lingerie item is handmade to order, we endeavour to dispatch orders within 14 days of payment clearing.

In the unlikely event that your order cannot be fulfilled, for example, due to limited stock availability, or the item you have ordered being withdrawn from the collection, we will contact you through your preferred method to offer you an alternative product, inform you of a delay, or to offer you the chance to cancel your order.

In the case of refunds or exchanges, replacement goods will be dispatched within 14 days of receipt of your returned goods, subject to stock availability. If your chosen substitute is not available, we will contact you to discuss an alternative replacement item or a refund.

If you have queries relating to the online store or stock availability, please email us at .